Monday, January 21, 2008

Computer Disaster

I bought a HP Laptop in February of 2007, not even a year ago. Two days ago it started locking up and then this evening it wouldn't boot up. I took it back to Worst Buy and the Geek Squad lady was anything but helpful. From the way I described the problem, she said, the computer must have been dropped, or it got too hot. Either way the manufacturers warranty does not cover it.

We'll see about that. I'm taking it to a different Geek Squad tomorrow and see what they say. First off, the computer hasn't been dropped, and I don't know how you can tell that it has just because there's a blank screen when you turn it on. Luckily I have almost all my stuff backed up, and what I did lose isn't a great loss. So if the computer can't be fixed I'm just out several hundred bucks for a junky HP laptop that didn't even last a year. If it needs to be replaced I will not buy another HP product and I won't buy it from Worst Buy. And the next one will run Windows XP.

Actually, it was a piece of junk from the day I got it so I'm kind of hoping it can't be fixed. Still, that's a lot of money to pay for a computer that doesn't last a year and has a crappy warranty.

The lesson here is to read the fine print and backup EVERYTHING

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